Help Centre
Everything you need to know about booking a live ASMR sleep session — how it works, what to expect, payments, privacy, and more.
22 questions answered
ASMRsleep is a marketplace for private, 1-on-1 live ASMR sleep sessions. You book a verified ASMR artist, choose your preferred triggers, and join a private video call where the artist performs ASMR tailored entirely to you. Think of it as a personal sleep concierge — live, intimate, and completely on your schedule.
ASMR triggers are specific sounds or visuals — like whispering, tapping, scratching, or personal attention — that produce a relaxing tingling sensation in some people. Not sure what works for you? During booking you can select from our trigger list or simply describe what you find relaxing in your session notes. Your artist will try a few and adjust based on your response.
Browse our verified artists and find one whose style and triggers match your preferences. Choose a session length (20, 30, or 40 minutes), pick an available time slot, fill in your trigger preferences, and pay. You'll receive a private session link by email. At the session time, click the link, get comfortable with your headphones on, and your artist will perform a live, personalized ASMR experience just for you. Many sleepers fall asleep within the first 15 minutes.
No account is required. Customers book and pay as guests — just your email address for the session confirmation and link. Artists sign in via Google to manage their profiles and availability, but as a sleeper you can stay completely anonymous.
Yes. Both sleepers and artists must be at least 18 years old to use ASMRsleep. All sessions are professional wellness services focused on relaxation and sleep.
Go to Browse Artists, filter by triggers, price, or timezone, and click on any profile you like. Read their bio, watch their sample videos, then choose a session length and available time slot. Fill in your trigger preferences and any specific requests, then pay to confirm. You'll get an email with everything you need.
All available time slots are automatically displayed in your local timezone — we detect it from your browser. You can also set your location manually using the timezone selector in the navigation bar. Our artists are spread across multiple timezones, so there are almost always evening slots available wherever you are.
We accept credit and debit cards via PayPal. Payment is collected at the time of booking and held securely until your session is completed.
You can book up to 4 weeks in advance. Each artist also sets a minimum notice period (typically 2 hours), so same-day bookings are often possible depending on availability.
We issue credits, not cash refunds. If you cancel more than 24 hours before your session, you'll receive full credit to use on any future booking. Cancellations within 24 hours receive 50% credit. No-shows receive no credit. If an artist cancels for any reason, you receive full credit immediately — no action required on your part.
Absolutely — and many sleepers do. Once you've found an artist whose style works for you, you can rebook them as often as you like. Just visit their profile and pick your next slot.
No. Your camera is entirely optional. Many sleepers prefer to keep it off so they can lie down comfortably in the dark. Your artist will still be able to hear you if you need anything, and you can always type in the chat.
Nothing to install. Your session link opens directly in your browser. We recommend using Chrome, Firefox, or Safari on a desktop or laptop for the best experience. Headphones are strongly recommended — ASMR is significantly more effective with audio close to your ears.
Yes — this is one of the core features of ASMRsleep. During booking you select your preferred triggers from a list (whispering, tapping, scratching, personal attention, ear-to-ear, and more) and can add specific notes for your artist. Your session is built entirely around what works for you.
That's the goal. If you fall asleep, your artist will quietly continue performing until the session time ends, then gently leave the call. You won't be woken up or disturbed. Many repeat sleepers fall asleep during every session — that's a sign it's working perfectly.
Completely. Every session is a private 1-on-1 call between you and your artist. No one else can join. Sessions are not recorded by default, and your personal information is never shared with other users or third parties.
It depends on the cause. If the disruption is on our end (platform or artist side), we'll offer a full reschedule or credit — email support@asmrsleep.app with your booking reference. However, if the issue is on your side (poor internet connection, device problems, browser compatibility), we're unable to offer credits or reschedules as this falls outside our control. We strongly recommend testing your audio, browser permissions, and internet connection a few minutes before your session starts to avoid any disruptions.
Artists keep 75% of every session. The platform takes a 25% fee to cover payment processing, infrastructure, and marketing. For example, a $30 session earns you $22.50. There are no hidden fees, no subscription costs, and no minimum earnings before you can withdraw.
Payouts are processed every Monday for all sessions completed in the previous week. Funds are sent via PayPal to the email address you register in your artist dashboard.
Yes, within platform minimums. The minimums are $15 for 20 minutes, $25 for 30 minutes, and $35 for 40 minutes. You can set your prices above these — many experienced artists charge significantly more. You can also choose which session lengths to offer.
You need a YouTube channel with ASMR content and at least 200 subscribers. During the application you'll provide your pseudonym, bio, preferred triggers, sample video links, your session pricing, and your weekly availability. Applications are reviewed within 1–3 business days.
Visit the Apply as Artist page and sign in with Google. Complete the short application form — it takes about 5 minutes. Once approved, you'll get access to your artist dashboard where you can set your availability, prices, and profile. Your first session could be within days of approval.
We're here to help. Reach out and we'll get back to you within 24 hours.